Last Updated: June 23, 2025
Hutta Home Services (“Hutta,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our website, or interact with us via phone, text, or email. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
- Contact Details: Name, email address, phone number, and physical address.
- Payment Information: Credit card details or other payment methods (processed securely via third-party payment processors).
- Service Preferences: Details about your subscription plan, selected services, and property specifications (e.g., home size, special requirements).
- Communication Data: Records of your interactions with us via text, email, phone, or our website’s contact forms.
b. Non-Personal Information
- Usage Data: Information about how you use our website, such as IP address, browser type, pages visited, and time spent.
- Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and analyze website performance. You can manage cookie preferences through your browser settings.
c. Third-Party Information
- Information provided by vendors or service professionals in our network (e.g., service completion reports).
- Publicly available information or data shared with us via social media platforms (e.g., Facebook, Instagram).
2. How We Use Your Information
We use your information to:
- Provide and manage our subscription-based home maintenance services.
- Process payments and issue invoices.
- Schedule and coordinate service visits.
- Communicate with you about your account, services, or special offers.
- Respond to your inquiries or requests for additional services.
- Improve our services, website, and customer experience.
- Comply with legal obligations or protect our rights.
3. How We Share Your Information
We may share your information with:
- Service Professionals: Trusted, bonded, and insured professionals in our network who perform services at your property (e.g., landscapers, cleaners).
- Third-Party Vendors: Payment processors, scheduling software providers, or marketing platforms, all of whom are bound by confidentiality agreements.
- Legal Authorities: If required by law, subpoena, or to protect our rights, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Data Security
- We use industry-standard security measures (e.g., encryption, secure servers) to protect your information.
- Payment information is processed through PCI-compliant third-party platforms.
- Despite our efforts, no online system is 100% secure. You share information with us at your own risk.
5. Your Rights and Choices
- Access and Update: You may request access to or updates of your personal information by contacting us.
- Opt-Out: You can unsubscribe from marketing emails via the “unsubscribe” link or by contacting us. You cannot opt out of transactional communications (e.g., service confirmations).
- Cookies: You can disable cookies through your browser, but this may affect website functionality.
- Do Not Track: Our website does not respond to Do Not Track signals.
6. Data Retention
- We retain your personal information for as long as your subscription is active or as needed to provide services.
- After cancellation, we may retain data for up to 7 years to comply with legal obligations (e.g., tax records) or resolve disputes.
- Non-personal data may be retained indefinitely for analytics purposes.
7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors. If you believe we have such data, please contact us to have it removed.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., social media, payment processors). We are not responsible for their privacy practices. Review their policies before sharing information.
9. International Users
Our services are operated from the United States. If you access our services from outside the U.S., your information may be transferred to and processed in the U.S., where privacy laws may differ.
10. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website, and significant updates will be communicated to active subscribers via email or text. Continued use of our services constitutes acceptance of the updated policy.
11. Contact Us
For questions, requests, or concerns about your privacy, please contact us at:
- Email: [email protected]
- Phone: (520) 666-7500
- Address: 2700 S Gilbert Rd STE 5 #176, Chandler, AZ 85286
Thank you for trusting Hutta Home Services with your personal information.